prosedur keluhan
Complaints description
Within 7 days
Avg acknowledgment
Last quarter
Our complaints process
Submit complaint
Submit complaint desc
Response 24hInitial review
Initial review desc
Response 48hInvestigation
Investigation desc
Investigation daysResolution
Resolution desc
Resolution daysTypes of complaints
Service issues
Payment disputes
Account security issues
User conduct issues
What to include
Required information
Supporting evidence
Escalation options
Escalation desc
Faq complaints
Complaints time q
Complaints time a
Appeal decision q
Appeal decision a
Complaints fee q
Complaints fee a
Unhappy outcome q
Unhappy outcome a