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Transparency report
Transparency report
Transparency subheader
Q1 2026 report
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Jan mar 2026
1.2M+
Requests fulfilled
Prev quarter growth
99.3%
fulfilment
Fulfillment growth
47s
avg. match time
Match time decrease
12.4k
Active experts
New experts this quarter
Request volume
By category
E hailing mobility
342,000
Travel tap courier
287,000
global e‑commerce
198,000
verified resource center
156,000
Geographic distribution
North america
42%
Europe
28%
Asia pacific
18%
Middle east africa
12%
Financial transparency
Total platform revenue
$4.45M
Q1 2026
Paid to experts
$3.12M
Percent of revenue
Platform fees
$1.33M
Percent for operations
Platform fees fund
Security trust
Verification statistics
- Identity verified users 187,420 (100%)
- Background checks completed 12,847
- Document verification time Avg hours
- Verification success rate 94.3%
Security incidents
- Data breaches 0
- Fraud attempts prevented 1,247
- Accounts suspended 342
- Disputes resolved In favor customer
Concierge team performance
342
Concierges
24/7
Coverage
47s
avg response
12
Languages
Concierge note